Booking Information

Important information


PRICES:
The prices of the chalet and apartment are per day and include all fees but do not include a local tax of € 1.50 per person/day for those 15 and older. New local tax from 01.11.2018 2,20€ per person/day for those 15 and older.


SAUNA:
Please note that this is reserved only for our chalet guests.


CHALET OCCUPANCY:
With the booking of a chalet for less than 8 people, not all bedrooms will be available (2 bedrooms for 2 people, 3 bedrooms for 6 people).


DAILY ARRIVAL:
Daily arrival is possible (with last-minute bookings and based on availability, shorter stays are possible).


FINAL CLEANING:
Our prices do not include the final cleaning. Chalet: € 150, Apartment: € 70


SINGLE OCCUPANCY SURCHARGE:
Double room for single use: € 10 per person and day


DEPOSIT:
We reserve the right to charge a deposit of € 300 (chalet).


YOUR BOOKING:
The booking, which is confirmed in writing by us, is considered valid after a deposit is transferred to our bank account (the amount of the deposit and our bank information will be included in the reservation confirmation).


CANCELLATION CONDITIONS:
Within 14 days past booking there is no fee at all; Up to 90 days before arrival date 20% of the total price; Up to 89 days before arrival date 30% of the total price; 29 days or fewer before arrival 90% of the total price.


HOTEL CONTRACT:
The Austrian hotel terms and conditions apply. Except §5/5.5/5.6


PAYMENT CONDITIONS:
We would like to point out that we do not accept payment via bank cards at all. Please settle the invoice via bank transfer or cash.


LOST ITEMS:
As a matter of course, we will send your lost items to your home address immediately. Please be informed that this process will be done on your own expense.

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